Elev8iQ Solutions Pty Ltd respects your privacy and is committed to protecting the personal information you provide through this website, our resources, assessments, learning products and enquiry forms.

This Privacy Policy explains how we collect, use, store and protect personal information.

Information We Collect

We may collect personal information when you:

• complete a contact form,

• subscribe to a resource or email list,

• download an eBook,

• complete a self-assessment or diagnostic,

• purchase a digital product or program,

• communicate with us by email or through the website.

This information may include your name, email address, phone number, organisation, role, assessment responses, enquiry details, purchase information and any other information you choose to provide.

We may also collect general website usage information, such as pages visited, links clicked, browser type, device information and general location data through website analytics and platform tools.

How We Use Your Information

We use personal information to:

• respond to enquiries,

• deliver resources, assessments, products and programs,

• provide access to learning materials,

• send relevant educational and marketing communications,

• improve our website, resources and customer experience,

• manage payments, records and customer support,

• meet legal, administrative and business requirements.

Elev8iQ Solutions does not sell personal information to third parties.

Email Communication and Unsubscribing

If you subscribe to our resources, complete an assessment, purchase a product or provide your details, we may send you relevant educational and marketing emails.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly at: admin@elev8iq.com.au

Third-Party Platforms

Elev8iQ Solutions may use trusted third-party platforms to operate the website, manage resources, process payments, deliver assessments, send emails, host learning materials and manage customer communication.

These may include website, email, assessment, automation, analytics, payment and learning platforms.

These providers may process or store information on our behalf. We take reasonable steps to use reputable providers, but their handling of information is also governed by their own privacy policies and terms.

Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online system, platform or transmission method can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to legal and administrative requirements.

Please contact: admin@elev8iq.com.au

Privacy Complaints

If you have concerns about how your personal information has been handled, please contact us first so we can review and respond to your concern.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Date: 18.7.26

The information provided by Elev8iQ Solutions Pty Ltd on this website is for general educational and informational purposes only.

While we aim to provide useful and practical information, the content on this website does not constitute legal advice, safety advice, compliance advice, engineering advice, psychological advice or professional consulting advice specific to your organisation.

Operational safety leadership, risk management and compliance decisions should always be considered in the context of your organisation, industry, applicable legislation, site conditions, internal procedures and professional advice.

No Guarantee of Outcomes

Elev8iQ Solutions provides education, resources and support to help leaders strengthen operational safety leadership, decision-making, systems and capability.

However, we do not guarantee any specific safety, legal, financial, regulatory, operational or business outcome from using this website, our resources, assessments, learning products or programs.

Responsibility for Use

You are responsible for how you interpret and apply any information, tools or resources provided by Elev8iQ Solutions.

Before making decisions that may affect safety, compliance, employment, operations or legal obligations, you should seek appropriate professional advice.

External Links

This website may contain links to third-party websites or platforms. Elev8iQ Solutions is not responsible for the accuracy, reliability, availability or content of third-party websites.

Limitation of Liability

To the maximum extent permitted by law, Elev8iQ Solutions Pty Ltd will not be liable for any loss, damage, cost or consequence arising from reliance on information provided on this website or through linked resources.

Nothing in this disclaimer excludes any rights or guarantees that cannot be excluded under applicable Australian law.

Contact

For questions about this disclaimer, contact: admin@elev8iq.com.au

Date: 18.7.26

By accessing and using this website, you agree to use the website and its content lawfully and responsibly.

All content on this website, including text, frameworks, graphics, resources, videos, downloads, learning materials and models, is owned by or licensed to Elev8iQ Solutions Pty Ltd unless otherwise stated.

You must not copy, reproduce, distribute, sell, modify or use Elev8iQ intellectual property for commercial purposes without written permission.

The content is provided for general educational purposes and should not be relied on as professional advice specific to your organisation.

Elev8iQ Solutions may update website content, resources, products, pricing and terms from time to time.

Date: 18.7.26

Elev8iQ Solutions provides digital resources, assessments, learning products and programs.

Because many products provide immediate access to digital content, refunds are generally not provided for change of mind once access has been granted, unless required under Australian Consumer Law.

Nothing in this policy limits your rights under Australian Consumer Law, including consumer guarantees that may apply where a product or service is faulty, not as described, not fit for purpose, or not delivered with due care and skill.

If you believe there is an issue with a product or service you have purchased, please contact us at:

admin@elev8iq.com.au

We will review the issue and respond within a reasonable timeframe.

Date: 18.7.26